Privacy Policy
This Privacy Policy explains what personal data we collect, why, and how we protect it.
This privacy policy is prepared for an Egyptian online store and should be reviewed by qualified Egyptian legal counsel before final launch.
What we collect
To process your orders we collect your name, mobile number, delivery address, and order history. If you contact us or sign up for our newsletter, we also store your email address and the content of your message.
How we use your data
We use this information to process and deliver your orders, confirm Cash on Delivery orders by phone, respond to enquiries, and — only if you've opted in — send you updates about new arrivals and offers. We do not use your data for any purpose beyond running and improving this store.
Sharing your data
We share only what's necessary with our delivery couriers to fulfil your order. We do not sell your personal data to any third party.
Cookies
This site uses cookies to remember your cart, language preference, and to understand how the site is used, as described in the cookie banner shown on your first visit. You can decline non-essential cookies at any time by adjusting your browser settings.
Data retention
We keep order records for as long as needed to meet accounting and legal obligations in Egypt, and delete or anonymise data we no longer need to retain.
Your rights
You can ask us to access, correct, or delete the personal data we hold about you at any time by contacting us — see the Contact page for details.
Egyptian data protection context
We handle personal data in line with applicable Egyptian data protection requirements, including Egypt’s Personal Data Protection Law No. 151 of 2020.